One Year Unlimited Support

  • Phone
    Our technicians have over a decade of experience. When you call into EZ-CAM, you are assured to get the best possible answers.

  • Email
    Email is one of the fastest means of communication to reach our engineers. With your files attached, along with a brief explanation of your goals, we will make sure the right technician handles your case.

  • Multiple Users
    We support your entire team. No matter your employee’s skill level, we are happy to assist. Our goal is to keep your shop running efficiently and effectively day to day.

  • PC to PC Sharing
    While you are on the phone, let us show you how to solve your problem in real time. Through a product called TeamViewer, we can share computer screens. Your virtual assistant can take over your mouse and point you in the right direction, “it is as if we are standing over your shoulder.”

  • Video Support
    You will receive step by step instructions on your project through short videos. There are over 200 videos on various subjects, but we are the ones to sort through the library for you. No more weeding through YouTube or other channels to find your answers. This service eliminates the hassle of watching a video start to finish to find what you are looking for by chance.

  • EZ-CAM Revisions
    Stay current with all the enhancements to the version you purchased. Modifications occur on a regular basis as the system evolves. Updates to CAD import on select files will also be available. We make sure your shop is running at full capacity. Major releases are available year to year and can be purchased for a fraction of the cost to that of a new module.

  • Compatibility
    EZ-CAM installs on 64-bit computers, but not on XP or Windows 7 Home edition. With the release of Windows 10, EZ-CAM keeps up with the changes so you can be confident we are compatible. Learn more about our system requirements on the following site: https://ezcam.com/f-a-q/

  • Post Processors
    Generate G-Code with confidence. Included with your purchase is a post library. These posts have been proven over time. There are no hidden fees when you need a post processor for more than one machine in your shop. Within your one-year support and maintenance, EZ-CAM will perform all editing required to customize your G-code output. New or unique machine controls are no problem for our engineers, and you can expect a quick turnaround.

Get Started Today &
“Lets Us Run Your Machine For You”
Phone: 508-347-3222
Fax: 212-898-1127
Email: sales@ezcam.com